POLICY · RESEARCH · DEVELOPMENT / 2026

FRAMEWORKS WE USE

How Pride Economy connects LGBTQIA+ visitor needs with current frameworks for cities, culture, services, data, business and market access.

Pride Economy is grounded in LGBTQIA+ visitor realities, connecting them to urban development, culture, public service, data, business development and market access. Silom and Bangkok are the starting environments for testing these connections. The aim is to make LGBTQIA+ needs visible, measurable and actionable, not to replace them with a generic definition of inclusion.

CURRENT FRAMEWORK STACK / 2026

One LGBTQIA+ visitor journey.
Four connected infrastructures.

How can cities and businesses become genuinely ready for LGBTQIA+ visitors — spatially, culturally, operationally and economically — and how can that readiness be measured?

MASTER DEVELOPMENT FRAMEInclusive Visitor Economy Infrastructure
FIRST & PRIMARY USE CASELGBTQIA+ Visitor Economy
PLACE-BASED PILOTPride Economy Route — Silom / Bangkok
A

Inclusive Spatial & Cultural Infrastructure

Follow LGBTQIA+ visitor movement through walkable routes, wayfinding, accessibility, public space and night-time safety. Read queer cultural capital, LGBTQIA+ heritage, community assets and creative businesses as part of district identity and economic life.

WORKING OUTPUTA district journey and queer cultural-capital baseline
Framework basis →
B

Inclusive Service & Business Infrastructure

Ask what an LGBTQIA+ visitor-ready service actually looks like. Combine Servicescape, lived experience and journey testing with SME redesign: frontline practice, booking, information, privacy, accessibility, safety and referral handoffs.

WORKING OUTPUTLGBTQIA+ Visitor Service Readiness Model v0.1
Framework basis →
C

Inclusive Data & Evidence Infrastructure

Identify the evidence cities and businesses need to improve LGBTQIA+ visitor experiences responsibly. Inclusive City Link™ is an applied evidence and decision-support layer; QueerHere / visit.bkk.lgbt is the visitor-facing discovery and service-navigation layer.

WORKING OUTPUTSix purpose-defined evidence layers, not an LGBT database
Framework basis →
D

Market & Economic Infrastructure

Connect LGBTQIA+ visitor demand to local services, readiness improvements, buyer-ready supply and domestic or international access. Follow transactions and local value, including SME development, travel trade, procurement and relevant long-stay or relocation services.

WORKING OUTPUTA testable route from readiness to commercial evidence
Framework basis →

LGBTQIA+ is the first and primary use case; the infrastructure and learning generated through the pilot can inform a wider inclusive visitor economy.

PRIDE ECONOMY ROUTE / SILOM · BANGKOK

A district pilot, from cultural capital to market access

Pride Economy Route is a place-based LGBTQIA+ visitor-economy pilot testing how inclusive spatial and cultural infrastructure, human-centred services, responsible data and market access can improve visitor experiences, strengthen local businesses and generate measurable value for communities and cities.

01

Visitor journey

02

Cultural route

03

Economic route

04

Service journey

05

Spatial experiment

06

Evidence route

Pride, queer nightlife, drag, cabaret, community history and LGBTQIA+ creative activity are cultural and economic assets. The Route studies who creates this value, how visitors reach it and how local people participate; it is more than an attraction map.

LGBTQIA+ VISITOR SERVICE READINESS MODEL / v0.1

What does an LGBTQIA+ visitor-ready service actually look like?

A working service-improvement model, not a certified standard or an LGBT-awareness training course. Test what people can actually find, use and complete.

  1. LGBTQIA+ visitor demand
  2. Service gap
  3. Business improvement
  4. Visitor testing
  5. Evidence
  6. Market access
01

FINDABLE

Can an LGBTQIA+ visitor find accurate, relevant information?

EVIDENCE TO COLLECT

Search and listing task; information accuracy; booking clarity

Pilot Baseline / TBD
02

USABLE

Can the visitor complete the journey across physical and digital touchpoints?

EVIDENCE TO COLLECT

Observed task completion; accessibility barriers; time and effort

Pilot Baseline / TBD
03

SAFE & RESPECTFUL

Does practice protect dignity, privacy and the ability to seek help?

EVIDENCE TO COLLECT

Frontline scenarios; privacy review; voluntary feedback; response process

Pilot Baseline / TBD
04

CONNECTED

Do transport, services and referrals work as one LGBTQIA+ visitor journey?

EVIDENCE TO COLLECT

Handoff tests; contact accuracy; referral completion and failure points

Pilot Baseline / TBD
05

MARKET-READY

Can a visitor or buyer understand, book and rely on the offer?

EVIDENCE TO COLLECT

Offer, price and capacity checks; buyer feedback; booking tests

Pilot Baseline / TBD

For each test, agree the visitor task, business owner, evidence method and improvement decision. Combine Servicescape observations with voluntary lived-experience research. Scores, thresholds and samples remain to be established through the pilot; a listing alone is not readiness evidence.

2026 UPDATE / WORKING PRIDE ECONOMY APPLICATION

SME support that follows the business journey

Use the five ecosystem dimensions to diagnose the business, then connect SME Journey, SME Tracking, SME One ID, the Referral System and the Ecosystem Coordinator role with outcome-based evaluation.

  • Business facilitation
  • Finance
  • Business capability & technology
  • International market access
  • Environment & sustainability
  1. LGBTQIA+ visitor demand
  2. SME diagnosis
  3. Service-readiness gap
  4. Referral to appropriate support
  5. Capability upgrade
  6. Visitor testing
  7. Market access
  8. Commercial outcome
  9. Tracking & learning

What to observe
Record what support the SME actually applies and what changes in capability, market access, transactions, revenue or productivity. Attendance, certificates, matching events and programme participation are outputs, not sufficient evidence of business success.

Status and scope

Working application of research, not regulation or an operating government referral connection. Define responsibility, permission and minimum data before any inter-agency handoff.

2026 UPDATE / WORKING PRIDE ECONOMY APPLICATION

LGBTQIA+ values become operational practice

Innovation Agents informs operational inclusion, financial structures, accountability and organisational change. Why Values Matter informs LGBTQ+ traveler values, community alignment, experience design, destination strategy and measurement.

  1. LGBTQIA+ traveler needs & values
  2. Visitor journey
  3. Servicescape
  4. Operational readiness
  5. Community validation
  6. Market-ready experience
  7. Measurement

What to observe
Test frontline scenarios, resource commitments, responsible owners and community feedback. Keep LGBTQIA+ needs explicit in each journey task and measure.

Status and scope

Two distinct 2026 industry references, not IGLTA certification. Local community validation and readiness testing remain pilot work.

2026 UPDATE / WORKING PRIDE ECONOMY APPLICATION

Connect market-specific readiness to existing tourism-quality systems

Explore target-market-oriented products, service quality, personnel capability, Thailand Tourism Standards, visitor confidence and satisfaction, cultural and creative tourism products, and digital tourism administration.

  1. LGBTQIA+ target-market evidence
  2. Service development
  3. Personnel capability
  4. Readiness evidence
  5. Connection with existing tourism-quality systems

What to observe
Use LGBTQIA+ Visitor Service Readiness Model v0.1 to identify market-specific needs and test how they can inform service and personnel development. Check relevant existing criteria and assessment routes before claiming alignment.

Status and scope

A working pilot model, not a new national LGBTQ+ tourism standard or a Department of Tourism certification. Current standard editions and the exact alignment remain to be verified.

INCLUSIVE DATA & EVIDENCE

Evidence for better LGBTQIA+ visitor experiences—not an LGBT database

Start with the decision a city or business needs to make, then collect only the evidence necessary for it.

01

Visitor Demand & Movement

Purpose, journey tasks and aggregate movement patterns

02

Places & Services

Service information, location, hours and contact accuracy

03

Physical and Service Readiness

Observed barriers and tested service improvements

04

LGBTQIA+ Lived Experience / Visitor Feedback

Voluntary feedback with safe aggregation and withdrawal routes

05

Cultural Capital

Queer cultural assets, community interpretation and reuse permissions

06

Outcomes & Impact

Baseline, change, contribution and learning with evidence limits

EVIDENCE / DECISION SUPPORT

Inclusive City Link™

An applied LGBTQIA+ visitor-economy evidence layer for district and service decisions. It can complement wider tourism and city intelligence; it is not a competing national tourism data platform. The integration and data-sharing arrangements remain proposed.

View project and development status

DISCOVERY / SERVICE NAVIGATION

QueerHere / visit.bkk.lgbt

The visitor-facing layer: discover places, navigate services and reach relevant offers. Its role in this model is direct visitor access; a discovery listing does not certify LGBTQIA+ readiness, and a live connection to Inclusive City Link™ is not asserted.

See the shared infrastructure model

2026 UPDATE / WORKING PRIDE ECONOMY APPLICATION

From an LGBTQIA+ visitor journey to a city-service prototype

Use city digital infrastructure, digital public services, City Data Platform, SaaS / cloud adoption and digital solution matching as implementation lenses. Relevant Smart City domains are Smart Mobility, Smart Living, Smart Economy and Smart Governance.

  1. LGBTQIA+ visitor journey
  2. City / service gap
  3. Inclusive City Link™
  4. Digital / spatial prototype
  5. City service use
  6. Evidence
  7. Impact

What to observe
Observe whether a prototype improves actual service use and informs a local-government decision. Record the service owner, accessibility, operating cost, data safeguards and measured change; a technology installation alone is not impact.

Status and scope

Inclusive City Link™ is an applied LGBTQIA+ visitor-economy use case and evidence layer. It is not an official depa Smart City or City Data Platform product; recognition, collaboration, catalogue qualification and integration are not confirmed.

Responsible data: purpose, permission and access

Do not infer sexual orientation or gender identity from a visit, photograph or transaction. Separate contact details from research responses, use voluntary participation and purpose-specific consent where required, and define access, retention and safe reporting before collection. Avoid public person-level movement trails and re-identifying small groups. Each research activity needs its own reviewed protocol; the newsletter notice is not research consent.

READINESS → MARKET ACCESS

Turn a better visitor experience into a testable business pathway

  1. LGBTQIA+ visitor demand
  2. Local business / service
  3. Readiness improvement
  4. Trusted and usable experience
  5. Buyer-ready supply
  6. Domestic / international access
  7. Commercial outcomes
  8. Evidence

Potential channels include QueerHere and direct visitor access, SME business development, international buyers, IGLTA Marketplace and the wider travel trade, procurement, and relevant long-stay or relocation services. Each needs a defined offer, pricing, delivery capacity and participation conditions; access and revenue are not guaranteed.

Explore the proposed market model

MEASURING VALUE / FIVE DOMAINS

What changes for visitors, businesses, culture and the city?

An impact architecture for the LGBTQIA+ visitor-economy pilot. These are intended outcomes and candidate measures, not results already achieved.

  1. Baseline
  2. Intervention
  3. Use
  4. Outcome
  5. Contribution
  6. Learning

VISITOR

LGBTQIA+ visitor findability, usability, safety, trust and experience

CANDIDATE MEASURE

Task completion and voluntary experience feedback

Pilot Baseline / TBD

BUSINESS

Service readiness, market capability and buyer access

CANDIDATE MEASURE

Verified service changes and qualified buyer conversations

Pilot Baseline / TBD

CITY

Evidence for accessibility, public realm, service nodes and district improvement

CANDIDATE MEASURE

Documented barriers, referrals and decisions informed

Pilot Baseline / TBD

CULTURE & COMMUNITY

Queer cultural capital, local identity, participation and cultural businesses

CANDIDATE MEASURE

Community-validated assets, participation and paid cultural work

Pilot Baseline / TBD

ECONOMY

Visitor spending, jobs, business opportunities, market access and local value

CANDIDATE MEASURE

Verified transactions and local income; no automatic attribution

Pilot Baseline / TBD

Agree the unit, sample, baseline date, evidence owner and review period before testing. Record change after use, examine other influences, distinguish the pilot’s contribution from total market change, and feed the learning back into service and district decisions.

SME JOURNEY / OUTCOME-BASED EVALUATION

Beyond participation: did the SME apply the support?

Activity outputs
Training attendance, certificates, matching events and programme participation
Business outcomes to track
Support applied → stronger capability → market access → transactions, revenue, productivity or other relevant business outcomes

Track the same SME from diagnosis and referral to use and follow-up. Agree a baseline, measure, evidence owner and review date; record other influences before estimating the pilot’s contribution. Success is not measured only by participation.

TDRI × OSMEP / Research and evaluation reference →
Fieldwork and work in progress

FRAMEWORK REGISTER / AUGUST 2026

What we use—and the status of each source

The three groups describe how we use a reference. Publication, adoption, draft and programme status are shown separately on every record. Frameworks are periodically reviewed as Thai and international policy environments evolve.

CORE FRAMEWORKS

References directly shaping the working model

POLICY / FRAMEWORK REFERENCE

TDRI × OSMEP — SME Ecosystem & SME Journey

Year / period
2026
Source status
Research and evaluation framework; articles published 27 August 2026
Last reviewed

Assess five ecosystem dimensions and follow support from SME diagnosis to business use and outcomes.

Scope of use

TDRI research funded by OSMEP, not regulation. The LGBTQIA+ application is our pilot design; no connection to SME One ID or government referral systems is asserted.

Official / original source ↗SME support pathway / SME Journey · 27 August 2026 ↗

POLICY / FRAMEWORK REFERENCE

UNESCO / UN Tourism / UN-Habitat — Urban Solutions: Culture-Driven Sustainable Urban Tourism

Year / period
2025
Source status
Launched 25 August 2025
Last reviewed

Read culture as part of district development and visitor journeys.

Scope of use

Our queer cultural-capital application is a local adaptation, not an institutional endorsement.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

UNESCO Framework for Cultural Statistics

Year / period
2025
Source status
Published framework
Last reviewed

Organise cultural activities, creative businesses and value-chain evidence.

Scope of use

Local LGBTQIA+ categories require community interpretation and testing.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

UN-Habitat Strategic Plan 2026–2029

Year / period
2025 · 2026–2029
Source status
Adopted 30 May 2025; plan period 2026–2029
Last reviewed

Connect the visitor journey with urban access and basic-service conditions.

Scope of use

A housing, land and basic-services strategy; not an LGBTQIA+ tourism standard.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

UN Sustainable Development Goal 8

Year / period
2015 · 2030
Source status
Adopted global goal
Last reviewed

Track decent work, local enterprise and tourism-related value.

Scope of use

Contribution must be evidenced; citing a goal is not proof of impact.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

UN Sustainable Development Goal 11

Year / period
2015 · 2030
Source status
Adopted global goal
Last reviewed

Use accessibility, public space and cultural heritage as district questions.

Scope of use

Pilot indicators are local measures, not official national SDG statistics.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

New Urban Agenda

Year / period
2016
Source status
Adopted urban-development agenda
Last reviewed

Link spatial quality, participation and local urban development.

Scope of use

A broad urban agenda; the LGBTQIA+ pilot is our applied use case.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

OECD Recommendation on Human-Centred Public Administrative Services

Year / period
2024
Source status
Adopted 17 September 2024
Last reviewed

Use needs, accessibility, connected journeys and feedback to test services.

Scope of use

Originally public administrative services; SME adaptation is not OECD certification.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

Servicescape — Mary Jo Bitner

Year / period
1992
Source status
Published research
Last reviewed

Observe how physical surroundings shape service use and frontline practice.

Scope of use

LGBTQIA+ readiness dimensions are our working adaptation, not a validated scale from this paper.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

IGLTA Foundation — Redefining LGBTQ+ Travel: Engaging Innovation Agents to Effect Change

Year / period
2026
Source status
Report released 25 March 2026; 2025 think-tank input
Last reviewed

Build operational inclusion into financial structures, accountability and practical organisational change.

Scope of use

Industry learning, not a certification; downloads follow the source owner’s process.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

Destinations International × IGLTA — Why Values Matter: A Destination Guide to LGBTQ+ Travelers

Year / period
2026
Source status
LGBTQ+ destination toolkit released 20 May 2026
Last reviewed

Connect LGBTQ+ traveler values and journeys with community alignment, experience design, destination strategy and measurement.

Scope of use

The source’s US-travel context is not a Thailand market estimate.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

IGLTA — Global LGBTQ+ travel trade / Marketplace

Year / period
2026
Source status
Official recap of the 18–19 February 2026 virtual marketplace
Last reviewed

A market-access reference for preparing relevant buyer-ready LGBTQIA+ services.

Scope of use

Past event, not an open booking or guaranteed buyer access. Future participation and conditions must be checked.

Official / original source ↗

THAILAND POLICY ALIGNMENT

Thai policy and ecosystem references we can learn from or contribute to

POLICY / FRAMEWORK REFERENCE

Department of Tourism — Tourism Quality, Service & Personnel Standards

Year / period
Not stated — edition to confirm
Source status
Existing public-sector development and standards portfolio; current criteria and edition dates to confirm
Last reviewed

Explore how LGBTQIA+ target-market evidence can inform service, personnel and tourism-quality development through existing systems.

Scope of use

Official Ministry catalogue links historical tourism standards; it does not establish a new 2026 standard. Use LGBTQIA+ Visitor Service Readiness Model v0.1 as a working pilot model, not a Department certification.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

depa Operational Plan 2026 / depa Unstoppable

Year / period
2026
Source status
Published 2026 operational direction
Last reviewed

Use digital infrastructure, capability and public-service transformation as implementation context.

Scope of use

Policy reference, not a depa commitment, funding award or endorsement of Inclusive City Link™.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

depa — Thailand Smart City framework

Year / period
2019
Source status
Published seven-domain framework; 2026 application review
Last reviewed

Relate the pilot to Smart Mobility, Smart Living, Smart Economy and Smart Governance within the wider seven-domain framework.

Scope of use

These four are selected lenses, not the complete Smart City framework. The pilot has no confirmed official Smart City recognition.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

depa — City Data Platform

Year / period
Not stated — edition to confirm
Source status
Official programme website; edition date not stated
Last reviewed

Consider purpose-defined city data, public-service use and evidence for local decisions.

Scope of use

Inclusive City Link™ is an applied LGBTQIA+ use case and evidence layer, not an official depa City Data Platform product. Recognition, collaboration and integration require separate confirmation.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

depa — Cloud Transformation for Local Smart Cities

Year / period
2026
Source status
Published project notice and 2026 implementation reporting
Last reviewed

Study SaaS / cloud adoption, local-government digital services and matching of appropriate digital solutions.

Scope of use

A reference pathway only; current eligibility, application windows, suppliers and procurement terms must be checked. No application or award is implied.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

depa — Thailand Digital Catalog / qualified digital services

Year / period
2026
Source status
Digital-service mechanism described in official 2026 reporting
Last reviewed

Identify candidate digital services and check suitability, quality evidence and procurement conditions before matching.

Scope of use

A listing or dSURE status must be checked for each service. Inclusive City Link™ is not claimed to be listed, qualified or certified.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

NESDC–UNDP Thailand Policy Lab / OPDC — Public-service transformation

Year / period
2026
Source status
Programme report 27 August; learning event 18 August 2026
Last reviewed

Learn from human-centred public-service transformation for Thai service journeys.

Scope of use

Programme reference, not a new law or evidence of our participation.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

TAT — 2027 Year of Transformation

Year / period
2026 · 2027
Source status
Announced 24 August 2026; forward direction for 2027
Last reviewed

Connect the Visitor Economy, Tourism Ecosystem Orchestrator role, Festival Economy including Pride, Tourism Value Intelligence and higher-value meaningful journeys.

Scope of use

A forward policy direction, not delivered results or TAT approval of this pilot.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

Thailand Big Data Strategy 2568–2570

Year / period
2025–2027 · 2026
Source status
BDI reports Cabinet noted the draft on 27 July 2026
Last reviewed

Use interoperability and purpose-defined evidence as design considerations.

Scope of use

Published 28 July 2026. Draft noted is not final approval; no data-sharing agreement is implied.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

OSMEP — SME Promotion Plan No. 5

Year / period
2023–2027
Source status
Published plan; publication date not stated in the source index
Last reviewed

Connect SME capability, service development and market pathways.

Scope of use

2023–2027 is the plan period. Eligibility, support and participation require separate confirmation.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

ISMED — Organisational strategy

Year / period
Not stated — edition to confirm
Source status
Official strategy webpage; edition date not stated
Last reviewed

Use knowledge, business support and capability development as an SME ecosystem reference.

Scope of use

An institutional strategy reference, not a confirmed programme or partner role.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

DIPROM — Vision, mission and enterprise development

Year / period
Not stated — edition to confirm
Source status
Official institutional page; current edition year to confirm
Last reviewed

Map potential capability-development and business-improvement pathways.

Scope of use

No specific funding entitlement, pilot or organisational collaboration is established here.

Official / original source ↗

POLICY / FRAMEWORK REFERENCE

Bangkok Metropolitan Administration — Annual Action Plan 2569

Year / period
2026
Source status
Published annual plan; specific experimentation programme to verify
Last reviewed

Use district and public-service priorities as context for spatial questions.

Scope of use

This does not establish a BMA sandbox, city approval or participation in the Silom pilot.

Official / original source ↗

EMERGING / UNDER DEVELOPMENT

Directions whose final form or application still needs confirmation

POLICY / FRAMEWORK REFERENCE

World Bank Thailand Country Partnership Framework FY2027–2032

Year / period
2026 · FY2027–2032
Source status
Under preparation; final approval not confirmed
Last reviewed

Track emerging priorities on competitiveness, jobs, an inclusive economy and private-sector dynamism.

Scope of use

The published feedback deadline was 22 June 2026. Do not treat a consultation page as an adopted framework or an open funding call.

Official / original source ↗
Download the reference register (JSON) ↓

REFERENCES ≠ PARTNERSHIPS

Name the relationship precisely

Every institution in the framework register is a Policy / Framework Reference. Collaboration and confirmed partnership require separate evidence and permission; logos are not used here as partner claims.

Policy / Framework Reference
A cited policy or framework; no collaboration implied
Current Collaboration
Active work with documented scope and roles
Proposed Collaboration
A proposed role or activity awaiting agreement
Research / Ecosystem Stakeholder
A research or ecosystem actor, not automatically a partner
Confirmed Partner
A confirmed role with permission to communicate partner status